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Discussion on: What is key to developing an effective sales force?

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ncitujjwal

No one is born with the value, skills, education, and knowledge. All of those are continuous learning process day by day. When we were small our mother and father trained us how to eat, walk and do other activity. Similarly, in marketing management, no one is expected as a salesperson by born. While some people may possess an "extroverted” sales personality that makes them a natural fit for the career, effective selling is still a skill that must be developed (Fuller, 2015). Sales training can help to aspire, salespeople develop and practice the skills they need to succeed and increase their confidence level. Proper sales training nurture the skill of salesperson. It is actually a combination of choosing the right people and then giving them the proper amount of training (Mayer & Greenberg, 2006). For example, I can take a person who is very knowledgeable in marketing and who definitely has the skills and abilities for the given position and then give them an adequate amount of training in addition to what they already know.

In today’s extremely competitive business environment having any advantage over the competition is useful. One of the most important tools that a company can have to ensure that stay one step ahead is strong sales person or team. According to a study cited on the sales force training website, the caliber of a salesperson, in a B2B environment is the most important factor influencing prospect’s decision to buy. In the U.S more than $5 billion is invested in sales training and improvement. It is extremely important that your company is making the right training investment. A trained salesperson can generate new opportunity which can lead to huge returns for a company, the better your salesperson is the better result for your entire company. A successful sales team leads to profitability and future growth. Use the following sales training insights to make your sales team stronger.

Improving Communication skills

Communication skills are essential for sales because sales person must ensure that customers understand the products and service offered. Sales training enhances the person to person connection which is necessary to gain loyal consumer. According to impactcommunicationsinc.com, 71 percent of people have their buying decisions on trust and believability. All salesperson need to thoroughly understand their audience’s wants and need while also being able to communicate with the audience.

Learning Sales Methodology

Look for sales training courses that will enable your staff to build pleasure in their interaction with clients so that the purchases occur in a win-win situation, allowing the client to walk away felling understood.

Overcoming objections

Objections are a normal part of the sales process, as prospects, an improperly trained sales person may simply agree with the objection and stop selling. Sales training can teach salesperson how to anticipate objections as well as techniques for overcoming them.

Developing Administrative Skill

Some salesperson has a tendency to focus solely on the people aspect of the position, such as prospecting and making a sales call, while overlooking the administrative tasks. Effective sales trains point out the importance of functions such as tracking daily activities keeping accurate records and analysis closing ratios. They can include how to use software programs that can simplify the administrative process and save precious time.

Sales Professionalism

Sales professionalism must learn how to recognize what technique and strategies are not yielding the returns they had hoped for. Ensure that there is some sort of review process in place so that you can pinpoint for yourself strategies and tools that are not effective. Effective communication skills successfully connect people and processes and are useful for not just the sales professionals but business professionals overall.

In my personal point of view, training is much more powerful than by birth skills. We have several examples where many people got success by training rather than natural skills.

References
Fuller, R. (2015). What Makes Great Salesperson. Harvard Business Review.

Mayer, D., & Greenberg, H. (2006). What Makes a Good Salesman. Harvard Business Review .