There are four steps in launching a knowledge management program. They have been explained below.
Identify the goal
The first step to knowledge management (KM) program is to identify the goal. It is critical to have clarity on the objective of the KM before initiating it as this will directly influence the next steps. (Wallace, 2015) For example if I am to create a network for various partner extended throughout 12 district of Nepal I would require timely dissemination and collection of information from all of them. Financial reports collection and verification is a lengthy process. The first step would be to get correct reports inside the deadline. This would be my goal.
Locate the source
Sources can contain a lot of data scattered over various areas of workplace and with related stakeholders. It is the next step in KM, to understand where these sources are bring a sense of singularity in classifying them into meaningful information. For example to collect report from partners we need to have clarity on the reporting format. This can then be oriented to the partners to provide required information in the pre-mentioned format so there is consistency in information and unnecessary information does not clog the KM.
Capture the experts
Data over time accumulates into huge bundles of information that needs to have pre planning for capture. To capture knowledge experts may be needed or various types of technologies can be utilized. But what is important to note here is that introducing new technology to capture knowledge should be easy to use and user friendly. Also to capture knowledge it is important to understand the experts in the field. Those that have access to these type of information should be noted as they will be the go to person in case of queries. Bu to locate these people search options should be easy and effective. Technology and leadership play important role in capture of knowledge but these are secondary to the organizational culture. Expectancy pressure from the leader and slacking at work behavior of the staff will result in negative capture of knowledge. Therefore knowledge capture has more to do with softer factors than hard. (Kumar, 2016)
Organizing and Sharing Strategies
After the capture of knowledge it is necessary to organize the information and share strategies to meet the goal that you have set in the beginning. These strategies should be in synergy with the preset goal and objective. Now, it is critical to understand that one cannot do everything alone but need to work in a team as a single unit. To work in teams, these knowledge and strategies should be shared and made clear to everyone in the organization. For example to understand the fund sent to partners, expenditure done is which headings and balance remaining to be utilized can be tracked from the generated information in the computer itself rather than visiting all the districts.
References
Kumar, M. (2016, July). Delhi Business Review; Rohini. RELATIVE CONTRIBUTION OF KNOWLEDGE TECHNOLOGY TOWARDS KNOWLEDGE CAPTURE , pp. 57-73.
Wallace, P. (2015). Information System in Action. In P. Wallace, Introduction to Information System (pp. 4-9). New Jersey: Pearson Education, Inc.
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There are four steps in launching a knowledge management program. They have been explained below.
Identify the goal
The first step to knowledge management (KM) program is to identify the goal. It is critical to have clarity on the objective of the KM before initiating it as this will directly influence the next steps. (Wallace, 2015) For example if I am to create a network for various partner extended throughout 12 district of Nepal I would require timely dissemination and collection of information from all of them. Financial reports collection and verification is a lengthy process. The first step would be to get correct reports inside the deadline. This would be my goal.
Locate the source
Sources can contain a lot of data scattered over various areas of workplace and with related stakeholders. It is the next step in KM, to understand where these sources are bring a sense of singularity in classifying them into meaningful information. For example to collect report from partners we need to have clarity on the reporting format. This can then be oriented to the partners to provide required information in the pre-mentioned format so there is consistency in information and unnecessary information does not clog the KM.
Capture the experts
Data over time accumulates into huge bundles of information that needs to have pre planning for capture. To capture knowledge experts may be needed or various types of technologies can be utilized. But what is important to note here is that introducing new technology to capture knowledge should be easy to use and user friendly. Also to capture knowledge it is important to understand the experts in the field. Those that have access to these type of information should be noted as they will be the go to person in case of queries. Bu to locate these people search options should be easy and effective. Technology and leadership play important role in capture of knowledge but these are secondary to the organizational culture. Expectancy pressure from the leader and slacking at work behavior of the staff will result in negative capture of knowledge. Therefore knowledge capture has more to do with softer factors than hard. (Kumar, 2016)
Organizing and Sharing Strategies
After the capture of knowledge it is necessary to organize the information and share strategies to meet the goal that you have set in the beginning. These strategies should be in synergy with the preset goal and objective. Now, it is critical to understand that one cannot do everything alone but need to work in a team as a single unit. To work in teams, these knowledge and strategies should be shared and made clear to everyone in the organization. For example to understand the fund sent to partners, expenditure done is which headings and balance remaining to be utilized can be tracked from the generated information in the computer itself rather than visiting all the districts.
References
Kumar, M. (2016, July). Delhi Business Review; Rohini. RELATIVE CONTRIBUTION OF KNOWLEDGE TECHNOLOGY TOWARDS KNOWLEDGE CAPTURE , pp. 57-73.
Wallace, P. (2015). Information System in Action. In P. Wallace, Introduction to Information System (pp. 4-9). New Jersey: Pearson Education, Inc.