Business Studies XI Content
Concept of office management
Office management is the process of planning, organizing, staffing, directing and controlling the administrative functions of an office in order to achieve the objectives of the organization. It is the process o utilizing the office resources efficiently o obtain the best result with less effort and cost. It helps in receiving, recording and processing, supplying and retaining information. It is the branch of management which deals with performance of these functions
Elements of office management
An office provides wages, salaries to their employees. They also keep records of workers attendance, leave due, provident fund, and calculation of overtime. They also help to maintain the relationship between management and workers. It is the main element of office management. Success of office depends upon the employee.
They are the tools which help to perform different activities efficiently. The means are material, methods, money and machines. They are vital for office works. Office must use right types of means. If office doesn’t provide right means then it will be difficult to manage all the activities.
Office should perform efficient and effective work for the good and effective management interior design, lighting, ventilation and cleanliness should be maintained. The location, government policy, customer should be managed. There must be proper working environment.
In this element, office has to set up definite purpose. It has definite objective, personnel, means and other elements. It helps to provide guideline and direction to office activities. It helps in planning, organizing, staffing, directing, controlling, staffing and other office work etc.